Shield.
eComms Surveillance & Compliance for Financial Services
New York, May 13, 2025 — Today, Shield introduces agentic AI within its AmplifAI toolkit—a groundbreaking advancement that helps organizations future-proof compliance, reasoning, planning and executing on key compliance tasks. This new class of agents brings intelligent, multi-step execution to compliance workflows, enabling organizations to act faster with greater clarity, and full confidence in a world of growing risk and regulatory pressure. Agentic AI represents a step-change in how compliance challenges are tackled. As complexity grows and data volumes soar, the ability to reason, plan, and act across workflows is becoming essential.
Embedded throughout the AmplifAI suite, Shield’s AI agents are now in use across leading financial institutions, enhancing how firms investigate, detect, and govern complex communications. Delivering real-world results, teams have reduced investigation times, improved risk detection clarity, and slashed manual workloads by automating critical compliance workflows.
“These agents don’t just answer questions — they think through tasks, orchestrate actions, learn from outcomes, and evolve,” said Mr. Ofir Shabtai, Co-Founder and CTO at Shield. “Shield’s AI agents don’t just help with compliance, they strengthen it. With multi-layered safeguards and human-in-the-loop (HITL) design they critically validate and self-reflect to ensure firms are more thoroughly defended from risk.”
Shield’s AI agents are now live and integrated into all core compliance workflows within Shield AmplifAI — and are designed specifically for the challenges of financial compliance. They operate within the AmplifAI toolkit to reduce manual workloads through automation of burdensome tasks, increase investigation speed through natural language queries, and enhance decision-making across complex datasets through simplified and concise rationale.
AmplifAI your Analysis: Shiela – Your agentic assistant for compliance search and analysis
Natural language in, prioritized answers out. Shiela now leverages multiple AI agents to understand natural language queries, search and assess customer’s data, reason through requests, critically prioritize most relevant communications, and reason through to provide a clear explanation to the user around the results.
AmplifAI your Surveillance: now leveraging multi-agent orchestration for tailorable nuanced coverage and noise reduction:
Customers already leveraging these capabilities report significant improvements in user time-to-impact (TTI) and risk clarity. For a leading global bank, Risk Reasoning accelerated the alert review process enabling users make decisions in minutes in place of hours. It also provided intelligent qualification for false positives, allowing analysts to quickly and confidently categorize them, reducing their manual workload without sacrificing oversight.
Shield AmplifAI leverages agentic AI with strict architectural safeguards to ensure full alignment with compliance expectations. Every agent operates under identity-verified security controls and delivers outputs that are fully traceable, auditable, and explainable.
AmplifAI’s agentic AI also maintains a human-in-the-loop approach, ensuring that autonomy never comes at the expense of control. Compliance teams retain full oversight of each decision, with every step guided, validated, and aligned to internal policy and regulatory standards.
In an AI-driven world, your insights are only as strong as your data, so Shield’s agents operate across unified, audit-ready datasets—built on a platform designed to defend your data, defend your decisions, and defend your compliance. No siloes. No blind spots. Just trusted, explainable intelligence.
The result is a system that accelerates compliance outcomes while fully aligning and global regulatory requirements and compliance frameworks including GDPR, the EU AI Act, HIPAA, FCA, and FINRA.
With this advancement, Shield reinforces its position as a pioneer in AI-driven compliance, delivering not just innovation, but impact—making every compliance program smarter, faster, and more resilient against the complexities of tomorrow.
Shield is already developing the next wave of agents to accelerate risk detection, dynamically enforce policies, and reinvent compliance investigations.
Stay tuned: The future of compliance isn’t reactive—it’s agentic.
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